As the day traders among you will know, our grandparent company recently posted its first profitable quarter. In the post-profit euphoria, we convinced the finance department to greenlight one of our long-running requests to Human Resources, and have been able to hire consultants to handle user questions.
As we hoped to do, we've engaged an international support group with centers around the globe, and so will be able to give realtime consultations 24/7. The staff will come on for shifts at appropriate hours for their locations, and two consultants should be available at all times. They'll be waiting to take your inquiries at:
channel: #helpdesk server: irc.freshmeat.net
While they obviously can't be familiar with every project we list, our consultants do have a wide knowledge of Unix and Mac software and access to a great library of reference material. Give them a little time, and we think they'll be able to help you through most of the problems you'll encounter with any software you find here.
We hope this will also take some of the pressure off you project authors, but please feel free to drop in as well and check the advice our team is giving.
Please stop by and let us know how we can help. Best of luck!