CoASTaL allows users to enter their own computer support tickets, and to add actions after to keep IT up to date. Admins can manage tickets, add actions, assign hardware to people, and assign software licenses to computers (since its installed on computers, not people). It also has a Library for keeping track of projectors, cameras, and laptops (for example). It has been in use for 5 years prior to release.
|Tags||Internet Web Dynamic Content Information Management Issue Tracking|
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