CRTSystem allows customers to submit requests and sends administrators email notifications on request receipt. It is a simple and colorful way of tracking customer requests.
|Tags||Office/Business Financial Point-Of-Sale Internet Web Dynamic Content CGI Tools/Libraries|
|Operating Systems||Unix POSIX Solaris Linux Windows|
Release Notes: The session handling for the main search and comment feature was fixed. Now you can add comments and keep of track of a customer's details more wisely.
Release Notes: This release changes showcus.pl and showcsr.pl to fix bugs related to session handling.
Release Notes: Color codes were added to easily spot pending and updated requests. Sorting may be done by request submitted, status of ticket, CSR, and customer. The tickets may be searched and may have comments attached to them. The configure.pl script was added to easily configure the Customer Request Tracking System.
Release Notes: This version features a code cleanup, and support for more templates for a user customer's submit form.
No changes have been submitted for this release.