EdenCRM is a Customer Relationship Management application written in Java which is designed to help customer service representatives manage and respond to customer inqueries. It is built in a modular fashion, and includes a mail module, a history module, and a ticket module.
|Tags||Communications Email Office/Business|
|Operating Systems||OS Independent|
Release Notes: All library licenses are included in the lib directory. Modules are now completely pluggable. Modules expose themselves through the META-INF/module.xml file, which is included in each module's JAR. The ModuleMessage interface has been redesigned. EdenLib has been upgraded to 1.0b1. The process of externalizing all localizable resources has begun. There are many module improvements.
Release Notes: An Apache blurb is now included in docs/index.html.
Release Notes: The Mckoi database was added as the default internal database. Upgraded to EdenLib 0.7. Modules now create database tables if they do not exist. All libraries and files related to MySQL were removed, and the account list update bug was fixed.
Release Notes: Address book, reply and forward, and dynamic message templates have been added. Edit and delete ticket commands have been implemented. A pop-up menu has been added to the ticket table. Ticket modifications are now stored in the data store. The program is now using the EdenLib Unique ID generator for history entry and ticket IDs.