Release Notes: This release includes PayPal integration, self-service access for contacts, and new service tables for cable and alarm services.
Release Notes: This release improves quotations and FCC 477 reporting. Notable new features include per-package contacts, package detaching and attaching to/from separate customer records, and bulk movement of services amongst a customers’ packages.
Release Notes: This is a major release which includes new features such as quotations, customer custom fields, quantities, an upgrade to Request Tracker 4.0, and more.
Release Notes: Highlights of this release include a new customer duplicate checking option, new access controls and billing event conditions, and an update to Request Tracker 3.8.13.
Release Notes: Highlights of this release include enhancements to mapping functionality and many new reporting options.
Release Notes: Highlights of this release include Google Maps/Earth integration, a significant performance improvement in CDR rating, and tower tracking.
Release Notes: Integration with Telstra, Lesnet, Sonus, and Kannel CDR formats has been added. New call reports are available for top sources/destinations and longest calls. FCC 477 reporting has been overhauled. New billing features include setup fee discounts, per-customer selection of payment day, and Canadian electronic check support. Ticketing has been updated to Request Tracker 3.8.10. Tickets can now be searched by customer agent, class, and tag.
Release Notes: This is a major release. New features include Unicode support and internationalization, integrated network monitoring with 95% percentile billing, DSL qualifications and orders, time-of-day VoIP/telco rating, and more.
Release Notes: Integration has been added for Vitelity, OpenSIPS, Google email, and 4PSA VoIPNow. New features include LNP, invoice barcodes, more prorating options, and contract dates. The customer portal has been enhanced with a new default skin, expanded trouble ticketing features, and hotspot signup.
Release Notes: New features include a message template framework, new data import tools, customer tags, and a new Drupal module for customer signup and self-service. Enhanced VoIP features include Thirdlane integration and call rates which vary per day-of-week and time-of-day. Many reports have been added and expanded, including FCC form 477 reporting. Billing additions include customer credit limits, more prorating options, and performance improvements for large customer bases.