Projects / Gnu Gatekeeper ACD

Gnu Gatekeeper ACD

The GnuGk ACD does automatic call distribution for the Gnu Gatekeeper. It is the first step to a VOIP call-center solution based on GnuGk. Incoming calls are routed to agents based on different distribution algorithms.

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Recent releases

  •  13 May 2009 13:22

    Release Notes: A new switch was added to set the default queue for calls directly to an IP address. The documentation was updated.

    •  20 Dec 2003 20:56

      Release Notes: This version allows you to choose how to deal with calls when no agent is available (reject, keep ringing, send to announcement device). It also adds priorities to the queues.

      •  13 Sep 2003 18:25

        Release Notes: Call distribution is now based on aliases, not endpoints, so you can use endpoints with multiple aliases. You can now check the agent status with a browser, and there is better debug output on ACD startup. There are some minor bugfixes.

        •  14 Aug 2003 01:55

          No changes have been submitted for this release.

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