Keystone2 is a Web-based tool for managing a small to medium-sized workgroup. Its primary use is as a trouble ticket system for the department and the userbase, but also includes contact and resource management, all tightly integrated. The system allows the userbase to enter tickets in a simple fashion, while the technicians have a more powerful and advanced view. After installation, the entire system is manageable via the Web interface.
Release Notes: This represents the final set of changes bringing Keystone2 up to date. Many bugs in the secondary modules have been patched. The resources manager has essentially been rewritten. Contact management has been improved greatly, and many small annoying bugs in rendering and reporting have been repaired.
Release Notes: The Contacts subsystem was completely reworked. Many broken services that were disabled when going to the new codebase were re-enabled.
Release Notes: Further changes were made to the new interface design along with a large scale cleanup of back end code, support for PHP 5, and support for running within a non-register_globals environment.
Release Notes: There is a vastly improved Contacts system, more HTML fixes, and improvements to the 'visitor' pages for better contact tracking.
Release Notes: Several functionality fixes and further conversion to new display formatting.