JumpBox for OTRS is a virtual appliance for OTRS. OTRS is a ticket request system (also known as a trouble ticket system) with many features to manage customer telephone calls and email messages. The JumpBox for OTRS allows anyone to be up and running with this system on any OS in under a minute. The virtualized nature of a JumpBox makes it trivial to move across OSes and hosting environments. And with features like built-in automated backups, it's the easiest way to deploy and manage OTRS.
|Tags||Software Development Quality Assurance Information Management Workflow Frameworks Issue Tracking|
|Operating Systems||OS Independent|
Release Notes: The OTRS application has been upgraded to OTRS 2.3.3. This JumpBox should be able to restore from 1.0 and newer JumpBoxes.
Release Notes: This JumpBox is now running on the production release of the v.1.1 platform and includes several enhancements. Most notably, this includes built-in automated backups to Amazon S3, integrated Web stats for the application, a GUI-based SSL cert configuration tool, a GUI-based method for configuring an email relay, and an update of the underlying OS to Ubuntu Base 8.04 LTS.
Release Notes: OTRS was upgraded to version 2.2.6.
No changes have been submitted for this release.