Support Information Tracker is a knowledge base for organizations. Features include multiple document versions, group permissions, document submission reviews, and many more.
|Tags||Database Front-Ends Documentation Information Management Document Repositories|
Release Notes: Bookmarked documents now have static links to the latest revision. Document modification are submitted to Document Management for approval. Applications are now alphabetized.
Release Notes: This version fixes many bugs found in version 2.0.4 over the past few months. A problem in which exiting on the main page prevented the announcements box was fixed. Modifying and creating document permissions was fixed. A problem in which the account switched to the last account on some support requests pages was fixed. A zero-length attachment backup error was fixed. A word concatination problem with textbox was fixed.
Release Notes: This version includes fixes for bugs that prevented 2.0.3 from functioning correctly. New features include a tech support request module, foreign language creation, an application tree with sub applications, and numerous minor fixes and enhancements.
Release Notes: This release includes a newly designed support request module, an application tree, and a foreign language implementation scheme.
Release Notes: A link has been added to add/browse announcements to the main page, and adding a link to a document has been fixed for Mozilla users.