Tickets is a Web-based CAD system oriented to the needs of groups and teams with a budget problem and some in-house technical skills. It supports a 'no Internet' option, local terminology, support for mobile terminals, APRS, Instamappper, LocateA, Latitude, and GTrack interfaces, mapping via Google's Maps API, run tracking and record keeping, driving directions from responder to incident, email/SMS notification, etc. It is a fork of the well-regarded PHPTicket package.
|Tags||Internet Web Dynamic Content Office/Business groupware|
|Operating Systems||OS Independent|
Release Notes: APRS data handling has been significantly corrected and improved. Cell phone/texting messages will be automatically 'chunked' to reflect the size limit per message. The database schema is expanded to accommodate future growth in Tickets capabilities. Teams and members -- with attributes of titles, skills, courses taken, certificates gained, plus document management and photos -- are now schema elements. Automatic notification via email/texting whenever any ticket is edited or written, or a unit dispatched, with a filter for incident severity.
Release Notes: A PHP version-specific error was removed. IE handling in certain modules was corrected.
Release Notes: A major upgrade was done in computer-assisted-dispatch functionality and performance. A capability to track dispatched response units with respect to incidents, driving directions, EMD Cards, KML file integration, and more was added.