WebTTS is a WWW-based trouble ticketing system designed for businesses that need to track problems in their network, schedule system maintence, and track general customer problems. Most large businesses use a tracking system to help deal with customer problems, but these systems are either non-free, custom written, or simply impossible to install and get working in a reasonable amount of time.
|Tags||Office/Business Scheduling Communications|
|Operating Systems||OS Independent|
Release Notes: This release fixes some old require bugs.
Release Notes: 3.0 now uses MySQL instead of Berkeley DB files to store all TTS data. This allows users to easily integrate WebTTS into an exsisting system as well as removes most of the scalability concerns that were associated with using .db files. This update is considered a major update, and all current users of WebTTS should upgrade (importing utilities are included).
Release Notes: WWW-based User Management, unified access buttons, eMail notification (customer & users), user assignment and customizable areas affected, status, and type fields.
No changes have been submitted for this release.