YaaCs (Yet Another Advanced Cati system) is written in Tcl/Tk to manage and realize computer assisted telephone interviewing (CATI) and telemarketing. It make easy monitoring survey progress (giving several information), and it allows the management of the the survey with several administration tools. It simplifies the interviewer's work reading all contact's data from an easy and functional GUI. It can send faxes via hylaFAX and save all contact's data in a PostgreSQL database.
|Tags||Communications Fax Telephony Desktop Environment Window Manager Window Maker Office/Business Scheduling|
|Operating Systems||POSIX Linux|
|Implementation||Perl SQL Tcl|
Release Notes: This is mainly a bugfix release. There's no need to alter the yaacs database schema if you're upgrading from a 2.1 version.
Release Notes: This is a minor release mainly focused on performance and usability improvements. It also contains a lot of bugfixes. A Windows executable was added. New accounting and payment tools were added with a new interface. An automatic call distribution (ACD) named auto_call was developed. That way, numbers that don't work or don't answer or are busy will be automatically classified by the software without the need of operator interaction. A new yacati GUI was added. New Tcl C extensions were added to deal with VoIP calls.
Release Notes: This is a bugfix-only release. A bug on closing the "send IM" window was fixed. A bug in which tclami used the same variable to store the socket was fixed. The table is filled in all in one shot to avoid a strange bug. Bugs concerning maximum retry and probabilistc sampling was fixed, both the "count" problem and "return to life" problem. The latter is related to every implemented sampling technique. I18n was updated.
Release Notes: This release features a rewrite from scratch, VoIP support (IAX2 protocol), automatic outcomes classifcation, a new database design, support for internationalization (with English and Italian translations), new monitoring tools (via the tclami package), instant messaging (IM), the ability to recruit interviewers through SMS, phone, or email, an improved replicates algorithm, and an new installation system that uses autotools.
Release Notes: This release fixes various bugs and adds SMS and bbtool.