easy TicketManager is a system for managing customer requests (trouble tickets or similar) for a group of users. Each ticket is assigned to a customer and a carer who is responsible for handling this ticket. Tickets can be organized in folders or by categories and can have notes attached to them.
bib_errors can be used to intercept runtime errors of PHP scripts. It registers a PHP error handler function that outputs the details about the errors to a given log file. The errors can be displayed as part of the current script output or sent to a given email address to let the site administration or developer react promptly.
pretrace is a preload library that allows specified (dynamically linked) applications to always be executed under a debugging environment. pretrace allows you to specify the percentage of invocations which will be traced, to help you "keep an eye" on applications without bringing the machine to its knees.
Ozibug is a platform-independent, Web-based bug tracking system that can be installed and run straight out of the box on any Java servlet capable platform. It can be used to manage the reporting of bugs and tracking of their progress from discovery through to resolution. It provides standard features such as file attachments, multiple module support, email notifications, custom reports, and RSS feeds. For those who require more flexibility, it also offers fine grained access control, database storage, pluggable authentication, an incoming mail gateway, and customizable appearance, email notifications, and reference data.
Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests or by a software development team to quickly organize tasks and bugs. Eventum is used by the MySQL AB Technical Support team, and has allowed them to dramatically improve response times.