OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.
Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
Ariadne is a Web Application Framework and Content Management System built with PHP. It allows you to build complex Web applications and sites with ease. It takes care of the mundane stuff like internationalization, security, user management, templating, data retrieval and storage, caching, and site management. It stores content in a structured object store that can be accessed through an extensive filesystem-like API.
WebGUI is a content management framework built to allow average business users to build and maintain complex Web sites. It is modular, pluggable, and platform independent. It was designed to allow the people who create the content to manage it online, rather than content management taking up the time of busy IT staff. WebGUI comes with a full host of features including shopping cart, subscriptions, forums, photo galleries, FAQs, link lists, blogs, SQL reports, a Web services interface, and a very configurable user privilege and profiling system.
album is a free HTML/XHTML photo album and gallery generator that supports themes/skins. You can choose different themes or write your own to get different layouts and styles. It creates all your thumbnails (including directory thumbnails) and descends into directories so you can organize your photos. See the home page for more examples. album is also multi-lingual, with many languages being added all the time. N.B.: The purchase link is provided for donations; the software does not cost anything.
SquirrelMail is a standards-based Webmail package. It includes built-in pure PHP support for the IMAP and SMTP protocols, and all pages are rendered in pure HTML 4.0 for maximum compatibility across browsers. It has very few requirements, and is very easy to configure and install. It has all the functionality you would want from an email client, including strong MIME support, address books, and folder manipulation.
PHP Content Management System (phpCMS) makes it possible to need only one template for your whole Web site. It allows you to provide dynamic menus with unlimited levels, and use templates and sub-templates without a database. It is search engine-friendly and proxy-friendly, as the pages it generates can not be distinguished from static HTML pages. PHP code can be added to any template and content file with an optional module. It supports the caching of parsed pages and gzip compression.
Interchange is an advanced e-commerce platform. It enables you to build completely customized and flexible online shops, while utilizing the knowledge gathered in more than a decade of active development. It offers high level e-commerce functions, support for PostgreSQL, MySQL, and Oracle, templating, a complete shopping cart functionality, payment processing, inventory, tax and shipping calculation, discounts, Web-based administration, localization, event routing, SOAP-based RPC, a custom tag language, and the full power of Perl.