HelpmeICT provides support team help desk functions with support for multiple sites, site groups, and role security. It features full issue tracking, cross-server knowledge bases, and management reporting and statistics. The entire system is Web enabled, including management and administration roles. Apart from just ICT, the system can be used for administration and reprographics requests and is being adapted as a pupil behaviour tracker.
Interleave is a Web-enabled business process automation application. It enables you to model your business process like purchasing, project management, and contract management and make it available online. It's meant to replace processes which currently rely on paper, email, or spreadsheets and it has a very good workflow engine. You can create invoices, export to RTF and PDF based on templates, export to MS Excel, interpret incoming email, and publish your data to the Web.
EBsuite.com is a Web-based e-business software suite for small to mid-sized businesses and developers. Its project management module contains integrated bug tracking, file checkin/checkout, patch management, project/task scheduling, a Gantt chart, a calendar/task application, and much more.
Haystack is a powerful tool designed to enable each and every individual manage all of her information in the way that makes the most sense. By removing the arbitrary barriers created by applications that only handle certain information "types", and recording only a fixed set of relationships defined by the developer, users can define whichever arrangements of, connections between, and views of information they find most effective. Such personalization of information management will dramatically improve your ability to find what you need when you need it.
SpectrumSCM is the first platform-independent, truly integrated enterprise-level Source Configuration and Management solution, which includes version control, process management, release management, advanced branching, issue tracking and much more, all integrated into one tool. In addition, it allows users to construct automated workflow engines and interfaces to external systems through the SpectrumSCM API. The tool also incorporates advanced security features through the Java Security Model, SSL, and LDAP. The client software can be run as an application or accessed over the Web as an applet or through Java Web Start. It also includes a full-featured commandline interface, strong IDE integrations, and a SpectrumSCM Proxy for remote users.
WorkRoll is a Web-based bug tracker. It includes a Windows installer, or can be installed into a J2EE JSP container/Servlet engine via a WAR file. No database is required. Installation and use are fully Web-based. Features include sorting, filtering, file attachments, tiered access, email notifications, and import/export. WorkRoll includes an "external feedback" module that allows for seamless integration with your Web site's feedback page. Bugs can be organized by project, status, priority, assigning user, assigned-to user, due date, dev instance, and version.
ReadySET is a project to produce and maintain a library of reusable software engineering document templates. These templates provide a ready starting point for the documents used in software development projects. Using good templates can help developers work more quickly, and they help prompt discussion and avoid oversights. Key features include: high-quality outlines, sample text, and checklists, use of simple Web technologies (pure XHTML and CSS), and templates for many common software engineering documents.
MailManager helps teams deal with large volumes of email by allocating mail to the right person, providing tools to help answer it (prioritisation, reply templates, and a knowledge base), and allowing managers to set service levels for different types of mail and report on performance against service levels and volumes received. MailManager is based on Zope which is required to use it. It is cross-platform, but most of the testing has been under Linux and Mac OS X.