Jujunie-integration integrates third party tools, applications, and protocols together. It integrates Bugzilla with the Imendio Planner project management software, includes a Bugzilla Reports module that generates reports based on Bugzilla information such the Hours Worked report, and Planner2ICS, which generates on-the-fly ICalendar streams from Imendio Planner files (indicating milestones and Planner calendar events). It also feature Environment Monitoring, which displays detailed information on database instances, with the ability to launch dump exports and provide database meta information, a summary of J2EE environments managed by AutoDeploy from the BuildProcess application, with database links checks between J2EE environments and managed database instances. This page requires LDAP authentication.
AgileTrack is an agile development planning and iteration tracking tool. It assists in the creation and life-cycle of iterations, projects, stories, tasks, and bugs. It is focused on simplicity and practicality. Its interface is designed to be useful specifically for software developers on small development teams with rapidly-changing priorities and requirements. Its primary interface for developers is geared toward availability, speed, and purpose. It is flexible and minimalistic with respect to the data that is required for records. It is designed to be compatible with agile development methodologies, particularly Extreme Programming.
Support Incident Tracker (or SiT!) is a Web-based application for tracking technical support calls or emails. It can manage contacts, sites, technical support contracts, and support incidents in one place. You can send and receive email directly from SiT!, attaching files and recording every communication in the incident log. SiT! is aware of Service Level Agreements, and incidents are flagged if they stray outside of them.
ruQueue is Rutgers University's queue-based problem ticket tracking system. The typical ruQueue use-case would be: an end user calls the Help Desk with an issue; a consultant creates a ticket describing the issue; the ticket is placed in a queue appropriate for the issue; the watcher of the queue is then notified of the ticket; the watcher resolves the issue, contacts the end user, and the ticket is then closed. It has a variety of features to help you solve your problems in the above queue-based style.
Freehelpdesk is feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. It is a Web-based system that can accept new calls from your users directly into the system. Calls can be tracked and searched to enable faster response times.
SiteForge is a software project management tool for distributed development teams to manage software projects. SiteForge brings together the various aspects of a software project into one place, including source code access (CVS), bug/issue tracking, project members, discussion forums, documentation, product release downloads, and news announcements. SiteForge is similar to the the software that runs SourceForge.net, GForge, Savane, GBorg, and Trac. It attempts to be easier to install, reliable, secure, and well-supported.