195 projects tagged "Issue Tracking"

Download Website Updated 28 May 2014 Cerb

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Pop 1,119.92
Vit 800.64

Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

Download Website Updated 22 Jul 2013 Request Tracker

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Pop 830.24
Vit 34.24

RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.

Download Website Updated 26 Feb 2014 GLPI

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Pop 794.93
Vit 57.78

GLPI (Gestion Libre de Parc Informatique) is an information resource manager with an administration interface. You can use it to build a database with an inventory for your company (computers, software, printers, etc.). It has functions to make the daily life of the administrators easier, including a job/request tracking system with mail notification and methods to build a database with basic information about your network topology. It provides a precise inventory of all the technical resources (all their characteristics are stored in a database) and management and history of the maintenance actions and the bound procedures. It is dynamic and is directly connected to the users, who can post requests to the technicians.

No download No website Updated 22 Sep 2012 OTRS

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Pop 787.22
Vit 12.42

OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.

Download Website Updated 06 May 2014 Bugzero

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Pop 753.46
Vit 193.24

Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.

No download Website Updated 28 Apr 2014 Free Help Desk

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Pop 744.46
Vit 62.09

Freehelpdesk is feature-rich help desk system designed from the ground up to meet the demands of help desk staff and their users. It is a Web-based system that can accept new calls from your users directly into the system. Calls can be tracked and searched to enable faster response times.

Download Website Updated 15 Sep 2010 Mantis Bug Tracker

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Pop 713.99
Vit 13.08

Mantis Bug Tracker (MantisBT) is a Web-based issue tracking system that is both simple to use and highly customisable. A plugin system allows users to easily create and add new features. MantisBT is over 10 years old and is actively developed.

Download Website Updated 03 Feb 2013 Trac

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Pop 652.00
Vit 16.98

Trac is a minimalistic but highly useful issue tracker and software project environment based around an integrated Wiki engine. Features include an interface to Subversion (source revision control), a bug/issue tracking database, and convenient report facilities.

Download Website Updated 13 Feb 2013 Bugzilla

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Pop 617.65
Vit 13.97

Bugzilla is the leading open-source/free software bug tracking system, with high-profile installations at mozilla.org, GNOME, Red Hat, and NASA, among others. It features a comprehensive set of fields, attachment management, inter-bug dependencies, email notification of changes, a powerful query interface, reporting, and Web, XML, email, and console interfaces. It can be managed entirely using a Web-based UI. The user UI is customizable using templates.

Download Website Updated 07 May 2011 WikkaWiki

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Pop 584.99
Vit 5.81

WikkaWiki is a lightweight and flexible wiki engine allowing easy management of Websites, in particular collective Web-based projects: it provides an intuitive interface for modifying page content, tracking and comparing revisions made by single users, and setting user access privileges. It features W3 compliant XHTML and CSS output, several text formatting options, categories, a GUI for editing pages, support for images, tables, Flash objects, RSS feeds, FreeMind maps, advanced Access Control List management, referrers management, and text search functions. Designed for easy customizability, it aims at keeping its core as light as possible while maintaining an architecture that supports extensibility through plugin modules.

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